Introduction

Most project and product teams struggle with chaotic intake. Feature requests come through Slack. Internal initiatives arrive via email. Leadership drops ideas in meetings. Customers submit forms. Soon, requests are scattered across tools with no visibility, prioritization, or accountability.

This tutorial shows you how to build a centralized, automated project intake system using Make.com. You’ll learn how to collect requests from multiple sources, standardize them, route them intelligently, and maintain a clean backlog—without manual copying or chasing.

What This Workflow Solves

This automation allows you to:

• Capture requests from multiple channels
• Standardize all submissions into one format
• Automatically prioritize or categorize requests
• Route items to the correct backlog or team
• Create a transparent intake and review process
• Eliminate lost requests and duplicate tracking

Tools You’ll Need

• Make.com – automation engine
• Intake sources:
  • Typeform / Tally / Google Forms
  • Slack
  • Email
• A centralized backlog:
  • Notion
  • Airtable
  • Jira / ClickUp / Asana
• (Optional) Slack for notifications